Terms and conditions

1. Identity of the business

webedit.dev is a trade name of a sole proprietorship registered in the Netherlands.

Address: Columbusstraat 280 A, 2561 AX 's-Gravenhage

Chamber of Commerce (KvK) no.: 90208331

VAT ID: NL004797522B82

2. Applicability

These terms apply to all quotes and agreements between webedit.dev and the client concerning building, hosting and maintaining a website, using the webedit.dev dashboard, and the additional services webedit.dev provides, such as email, cloud storage and the password manager (together: the services).

3. The service

webedit.dev builds a website for the client and takes care of hosting and technical maintenance. The client gets access to an online dashboard to edit the website's text and photos themselves. What exactly is delivered is set out in the quote.

4. Prices and payment

The client pays a fixed amount per month, as set out in the quote. All prices exclude 21% VAT unless stated otherwise.

Payment is made by direct debit, processed by Mollie B.V. The client gives a one-time authorisation for this with an iDEAL payment. After that, the monthly amount is debited automatically every month. The client receives an invoice for every payment.

If a debit fails, we try again or get in touch. In case of non-payment, webedit.dev may suspend access to the dashboard.

5. Price changes

webedit.dev may change the monthly amount, for example for extra services at the client's request. A change is announced by email at least 30 days before the first debit of the new amount. If the client does not agree, they can cancel the subscription before the change takes effect.

6. Term and cancellation

The subscription runs monthly and renews automatically. The client can cancel at any time by email to support@webedit.dev. The subscription ends at the end of the current payment period; no further debits are made after that. Amounts already paid are not refunded.

Under their bank's rules, the client can have a direct debit reversed within 8 weeks.

7. Website content

The client is responsible for the text and photos they supply or place via the dashboard, and guarantees that they have the necessary rights to them. The content remains the client's property.

8. Acceptable use

The client may not use the services, or let others use them, to:

store, publish or share content that is illegal under Dutch or European law, such as child sexual abuse material, terrorist content, content that incites hatred or violence, or content that infringes the rights of others (for example copyright, trademarks, portrait rights or privacy);
send spam or other unsolicited bulk email, phishing, or messages with a false sender;
spread malware, or attack, scan or break into other systems;
burden the services in a way that hinders other clients, for example by using cloud storage as a public file-sharing service;
share login details with people outside their own organisation.

The client is responsible for how the services are used by its own users, such as employees and people it shares files with. The client indemnifies webedit.dev against claims from third parties that result from a breach of these rules.

webedit.dev does not monitor what clients store or send, but does act on reports (see article 9) and on orders from the authorities. If webedit.dev has good reason to believe the services are used in breach of these rules, it may remove the content or block access to it, and block a shared link, mailbox or account. Normally webedit.dev contacts the client first; if the content is clearly illegal, if others are at risk, or if the law requires it, webedit.dev may act immediately. The client is always told what was done and why, and can object by email to support@webedit.dev.

In case of a serious or repeated breach, webedit.dev may suspend the services or end the agreement with immediate effect. Amounts already paid are not refunded. Where the law requires it, webedit.dev provides information to the police or other authorities.

9. Reporting illegal content

Anyone can report content on our services that they believe is illegal, or other misuse such as spam or phishing sent through our email, by email to abuse@webedit.dev. Please include:

where the content is: the web address, the shared link or the email address it was sent from, as precisely as possible;
why you believe it is illegal;
your name and email address, so we can let you know what we did (not required when reporting child sexual abuse material);
a statement that you believe in good faith that the information in your report is correct and complete.

We confirm receipt, assess the report without delay and let you know our decision. Never send us copies of child sexual abuse material: report it to the police or to the Dutch hotline Offlimits (offlimits.nl), and send us only the link or location.

Authorities can reach us at abuse@webedit.dev as well. We communicate in Dutch and English.

10. Availability and liability

webedit.dev aims for high availability of the website and the dashboard, but cannot guarantee uninterrupted availability. The liability of webedit.dev is limited to the amount the client paid in the three months before the event that caused the damage. webedit.dev is not liable for indirect damage, lost revenue or consequential damage.

11. Privacy

webedit.dev processes personal data in accordance with the GDPR. See the privacy policy.

12. Complaints

Complaints can be submitted via support@webedit.dev. We respond within 5 working days.

13. Applicable law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands.

14. Changes

webedit.dev may change these terms. Changes are announced by email at least 30 days in advance.